Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Kin 2 setup
ecyrus
Newbie

I keep getting an error when I try to due the intial set up on my Kin 2, had to get a replacement old one broke, when you first turn it on and it says "Set up your kin account" and i enter my Zune or Windows live ID and hit next it says "can't reach windows live ID service right now." It's been doing this for days and it is really aggravating does anyone know how to fix?

0 Likes
Re: Kin 2 setup
newmans0
Newbie

I am also experiencing this issue.  I took it into a Verizon Dealer and all they had me do was turn on the wireless and enter windows live ID account after restarting the phone.  That didn't work. 

0 Likes
Re: Kin 2 setup
Not applicable

I can definitely help get these Kin 2's set upSetting up your phone via the Windows Live ID must be done through a data connection. Please ensure your data connections are set up properly on the device before proceeding to the sign in screen. Here's a link for the setup screens.  If your data is working, and you are still unable to sign in, please ensure you are able to sign in using the desktop website. It's possible that some security setting has been triggered.  

 

If you're still having issues after that, I suggest contacting tech support directly at 866-892-7957.  You can also send me a PM, and I'll get back to you as soon as I can. 

 

Please post your results, and let us know any updates. 

0 Likes
Re: Kin 2 setup
cheyannechristine

That did not work. I tried it multiple times.

0 Likes
Re: Kin 2 setup
SydneyK
Master

Did you have the original Kin Two before (the smartphone) and you were sent the Kin TwoM (modified to be a feature phone) as a replacement? The screen shots posted here look like they're for the smartphone that connects to these services, but the M model does not connect this way ... the M is basically a feature phone with Wi-Fi.

0 Likes
Re: Kin 2 setup
goredsox
Enthusiast

I am having the same problem. When the phone starts up I am prompted with the "Setup Your Kin Account" - http://i.imgur.com/p8fJw.jpg

I am connected to a wifi router, but it always fails - http://i.imgur.com/mwb1d.jpg

Then when I touch "Cancel Setup" it directs to this - http://i.imgur.com/sCgIj.jpg

Re: Kin 2 setup
Eloisee
Enthusiast

Me To...I don't know what to do. I'm going to go into the store and ask why it's not letting me put my email in.

Re: Kin 2 setup
mustachebeatty
Enthusiast

how do you get it to the first screen tht this shows

0 Likes