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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Phone has stopped working. Now, when I power on, only a very dim light comes on with the screen. Doesn't boot or do anything. Tried removing the battery and trying again. No good. Any ideas, or is the phone now useless?
Sounds like the screen is out. From what I've read, sharp still repairs the phone. but you will have to send it to them, and have a backup.
The only real advice I've ever got in a Verizon store (that didn't involve trying to sell me something) was always keep your old phone, or a basic phone, for a backup if you ever break your current one, so you don't have to buy a phone while you wait on your nice one to get fixed/swapped.