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My Kin Onem wont activate

I've gone through two replacements now, and they wont activate. I've called *228, I've tried activating online, I've gone to the verizon store, and it still wont. I currently have my original EnV activated because I needed a phone that at least worked some of the time. I can't make outgoing calls, but texts are ok. I need to activate my kin asap, but it wont do it. Any suggestions?