My Kin is damaged, and under warranty I should receive a new one. But since all of the product was pulled, will the phone I receive in the mail be another Kin? Or a different option?
You may receive a remanufactured replacement device (either the same model or one of comparable quality).
Here is a link for additional information http://support.vzw.com/clc/faqs/Features%20and%20Optional%20Services/faq_equipment_insurance.html
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