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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
The phone has gotten worse little by little. First, people were not able to hear me even though I could hear them just fine. After that, the screen light began flickering. Finally the screen just stopped lighting up.
What are my options considering I'm out of warranty? Thanks.
incompl999, I know how it feels to not have a working phone and it will be my pleasure to advise you of some possible options. We really wont know what your eligible for until we review your account thoroughly. You can call us and speak with us or send me a private message with your name and contact number.
If your out of warranty on a phone, one option is to use your phone insurance if you have it listed on your line. If your out of your one -year manufactures warranty and have insurance on your line you can file an insurance claim with Asurion and pay the deductible to replace your phone. You can file a claim at www.phoneclaim.com/verizon-lookup .
Additionally, if you do not have insurance you can also do an alternate upgrade if you have another phone on your account that is eligible to upgrade and receive a brand new phone for the discount price with a two-year contract extension.