Never been able to use browser or email

[jszes]

I have had my Kin TwoM for 2 weeks now and have never been able to connect via WIFI.  The phone will not detect my home router so I cannot connect that way.  In a WIFI hotspot I try and connect and it says cannot connect or no WIFI found (even though I know there is).  I know the WIFI works because everyone around me is using it.

The one time (out of about 100) that the phone said it was actually connected, I tried both the browser and to sync my gmail and neither worked.  Both kept running the trying to connect bar and never connected.

Not having a data plan and using WIFI was the major reason for getting this phone.  Any suggestions?

[#2 · Accepted solution]

Please make sure you have taken the following steps:

1. From the Home screen, select Settings.

2. Select Wireless Controls.

3. Select WiFi.

4. Select an available WiFi network.

5. If prompted, enter the appropriate password then select connect.

If you have taken these steps please PM me and we can troubleshoot further.

Thank you.