Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I have have this kin twom for a bout two weeks now and after taking a couple of pictures I tried to sync with the Zune software(which I don't like at all) and where the pictures were supposed to be were only black boxes and will not show up on Zune although the videos do, but not the pictures. What am I doing wrong
Hi jpc08109,
Congratulations on you new KIN! I understand the importance of syncing and sharing you photos. It's unfortunate that you dislike the Zune software. I have attached a link that will help you ensure you are syncing the pictures properly: Sync Media. I hope this resolves you issue, if not please reach out to me for additional assistance,
Thank you for your patience,
I have exactly the same problem. Tried what you suggested, but that's already what I do.
http://imageshack.us/photo/my-images/6/zunex.jpg/
For some reason I cannot post the image but the above link will show you what my screen looks like. I can select them and delete them, but auto or manual sync, while it shows it transfering, it really doesn't.
Videos and music sync just fine. I can even transfer large HD videos.
When I look at some errors in Zune about picture transfers it shows this:
Morning!
It's fantastic that the guides we provide have been used, unfortunately it seems we will need Zune support for the resolution.
For further troubleshooting regarding Zune and Kin, you can find all the support info here. Zune support can be contacted at 888-863-1694, as well.
Thank you!
Is anyone else having problems with their pics not showing up in Zune? I installed Zune on 4 different computers that run Windows 7 and XP; 2 at work and 2 at home and no pics.
Seems that photo editing software can reset system defaults for .jpg files in the registry. The following solved the problem for me. Be sure to export the registry to a file on your hard drive before making changes.
HKEY_CLASSES_ROOT\.jpg ===>(note: that's .jpg - I mistakenly looked for jpg without the dot and couldn't find it)