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Problem receiving texts?
erin27
Member

So now my phone seems to be working fine, but I received a couple text messages that read, "so and so sent you a message, but it can't be retrieved right now." When I tap the message it says (3-4003). Like I said, I seem to be receiving things fine now, but is there a way I can retrieve these messages that I didn't receive before?

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Re: Problem receiving texts?
Not applicable

Hello erin27,

Glad to hear the phone is working now!  Were they picture messages? Have you tried to reset the phone by pulling the battery out while it is still on? How old are the messages? Typically you would not be able to retrieve them. If you can provide us with some more information, we can give you more detailed information.

Thanks!

Katie H

VZW Support

Follow us on Twitter @VZWSupport

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