Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Problem receiving texts?

So now my phone seems to be working fine, but I received a couple text messages that read, "so and so sent you a message, but it can't be retrieved right now." When I tap the message it says (3-4003). Like I said, I seem to be receiving things fine now, but is there a way I can retrieve these messages that I didn't receive before?

Re: Problem receiving texts?
Not applicable

Hello erin27,

Glad to hear the phone is working now!  Were they picture messages? Have you tried to reset the phone by pulling the battery out while it is still on? How old are the messages? Typically you would not be able to retrieve them. If you can provide us with some more information, we can give you more detailed information.


Katie H

VZW Support

Follow us on Twitter @VZWSupport