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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Is there anyway to reset my KIN2m? I just got it last month. It has suffered no damage and two days ago people stopped being able to hear me when they called or I called out, and last night the screen went black. I didn't know if there was somekind of a hard-drive reset like there is for computers? Please help I have no way of getting ahold of anyone...
If you can not get the screen to work, I do not think you can reset the phone. I would contact Verizon directly and have them send you a replacement phone. Or, If your local Verizon store has it in stock, maybe they could switch it out for you.
Hi. Have you tried removing the battery and powering back on? That is the best option. If it does not turn on, please send me a Private Message with your 10-digit mobile number, and I will be happy to help you.
Thank you,
VanessaC_vzwsupport
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