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Setting up new Kin screen FROZEN!! help
Smoche
Member

I just got my new kin onem in the mail today. I was very excited plugged it in to charge and started to follow instructions for set up. Only when I went to the screen to select an option the touch screen is frozen! The screen currently says: HELLO! iHOLA! ENGLISH (UNITED STATES ESPANOL (ESTADOS UNIDOS)

 

I tried taking the battery out and putting it back in but the touch screen does not respond. This is a touch screen phone isn't it? Can anyone help me?

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Re: Setting up new Kin screen FROZEN!! help
DionM_VZW
Verizon Employee

Hello Smoche! Wow, what a peculiar thing for your new Kin One to do! If you're still experiencing this issue, please let me know. You can post here or you can send me a personal message. I'll be happy to help!

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