Text Messaging Issue

When I receive a text, specifically from  Verizon Smartphones, and the text is broken up into 2 messages, the 2nd msg only comes thru as 2 symbols (usually a box and the "@" sign) and no words.

So basically any time I receive a 2-part text, I lose the 2nd half of the text - every time!!

Please Help!!!

Re: Text Messaging Issue
Not applicable

  Obviously that is not normal.  How long has this been happening to you? Have you tried to reset your phone? Have you tried to send yourself a long message that is broken up into 2 separate ones?  Have you had any other issues with the device? Please advise so we can get this resolved for you. Thanks.