Voicemail indication without any voicemail???

[NANCYC71]

I am just wondering if anyone else has had this problem and may be just a software issue.. On my phone tab, it indicates I have 1 voicemail.. but when I call my voicemail, there is none.. not even saved ones in there. So I don't understand why my phone isn't recognizing that there is 0 voicemails.. I have removed the battery, and restarted a few times, but the "1" indicator is still there... any ideas??

[JohnB_VZW]

We will be sending you a private message to further assist you. If you are still having this issue, please reply with your name, mobile number and contact information so we can better assist you.

Thanks

John B