Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Wifi and Browser probs

My KinOneM will connect to wifi, but when I try to go to a website, it says, "The page cannot be displayed," and "Cannot Find Server." It has done this many times, sometimes it will fix itself, sometimes it won't. I got a replacement KinOneM the first time because I thought it might have been a defected phone, but now, with the new one, it is doing it again. What is wrong with it and how can I fix it?

Thanks, Krizaza96Smiley Happy

Re: Wifi and Browser probs

My KINTWOm does the same thing sometimes. For me, it's usually when my last access was using the Verizon network and now I'm using WiFi, or vice versa.  My theory is that the browser is still trying to use the DNS from the other service, which of course is no longer available to it.  Sometimes I can fix it by just touching the "refresh" symbol (the little curved arrow) at the top of the browser window.  Other times, I have to shut down the browser, open it using some other site, then go back to the site I want.

Anyway, that's my theory, and I'm sticking to it (:-)