down loading pictures

[deb902]

how  do i download pictures? went to zune, downloaded "improved" software, and now it downloads blank black rectangles and says "device not supported" under the pictures tab. it used to work before they "improved" it

[mountaingal1]

I just had a live chat with someone from Microsoft (Zune) and they said that Zune no longer supports phones with an operating system lower than Windows 7, which the Kin twom is. I am very disappointed by this. I have many pictures on my phone I'd like to get off and it would take way too long to try and e-mail them to myself.

[deb902]

what are we with the older operating systems supposed to do? the whole reason i wanted zune was to get my pictures off my phone!!!! i dont have a data plan and wouldn't know how to email them to myself anyway!

[MojaveMoon_ · Accepted solution]

I have a suggestion.

This link has a history of all the Zune Software versions.

http://en.wikipedia.org/wiki/Zune_Software_version_history

If you google Zune Software <insert version number>, some of the previous versions appear to still be available for download. Here are three I could find. I haven't tested these links.

Zune Software  Version: 3.1.620.0

http://download.cnet.com/Zune-Software/3000-2074_4-202694.html

Zune 64-bit  Version: 4.2.202.0

http://download.cnet.com/Zune-64-bit/3000-2141_4-75179816.html

Zune  Version: 4.7.1404.1

http://zune-software.en.softonic.com/

And I might have found version 4.7

This link makes it sound like you will be presented with a choice of downloading version 4.7 or version 4.8.

I did partially test this link. This website downloads a small file. When you launch that file, then that file will handle downloading the actual file. When I launched the small file, it was preset to install a bunch of junk software. After I unchecked that and proceeded to the next screen, I was presented with another screen that appears to force you to accept an installation of another piece of junk software before you are allowed to proceed with downloading Zune Software.

http://www.brothersoft.com/zune-software-63704.html

[deb902]

You saved me! the download worked and i have my pictures off my phone !!! zune wanted to "update" me but i didn't let it - i tried the 64bit version and altho i had to plug in and unplug 3 times and figure out how to "sync" i FINALLY have my pictures off my phone!!!!!  THANK-YOU SOOOOOO MUCH !!!!!!!