I downloaded the Zune software on my computer for the KIN two phone. I downloaded and am using the free 14 day trial. I plugged my phone in with the USB cable, and dowloaded some music. Then i unplugged it, and all the pictures from my cell phone are on thE COMPUTER! and now all the pics on my phone are gone. I tried to download them back on to my phone, but it wont work. PLEASE HELP!!!
I really don't see how this is an urgent problem..but nevertheless..
When i transfer pics from the phone to the computer (it auto-syncs) it doesn't auto-delete from the phone, so i don't know what settings you may have in the software. Scroll through the menus, and see if there is any setting regarding that. As far as transferring back to the phone, it is a drag-and-drop system, just drag what you want to put on the phone, to the phone icon in the bottom-left corner.
Again, Zune has been discussed on these forums numerous times, if you spend the time to do research before asking, it will save you (and other forum browsers and posters, for that matter) time and more often than less, you will find your answer. Only after that, is it really reasonable to post a separate topic (not to mention, it makes looking through the forums to new readers a ton easier..it eliminates clutter and duplicates).
Here's a link to previous post i made about the zune software, regarding syncing and Zune navigation:
another Zune thread:
Here's a theory.
We bought a Twom and spent a few days evaluating its features including the Zune software.
At the beginning of installing Zune, it asks you if it you want to perform a normal installation or custom installation. I chose custom installation and made screen captures of some of the steps of the installation process.
This was one of the steps:
LINK YOUR ACCOUNT
Linking your Zune account to your phone will let you sync Zune Pass subscription music when you have wireless connectivity, and allow you to download marketplace media using your phone.
- Skip for now
- Link my Zune account to my phone
Since you said you're using the Zune Pass trial subscription, the above wording could be interpreted to mean that the photos on your phone were considered to be content that the Zune software should download to your phone.
Also, as fisharefriends said, there is a setting that you could play around with to see if in the future that will prevent the Zune software from transferring [without your permission] photos from the phone to the computer. During the installation of Zune, there was one of the steps:
CHOOSE SYNC OPTIONS
With "Items I choose", drag items in your collection to sync them with your device.
Any changes you make to these items will be mirrored on your device. When you delete something, for instance, it will be removed from your device as well as your computer.
To keep things on your device that you've deleted from your computer, choose manual sync.
MUSIC / VIDEOS / PICTURES / PODCASTS
- Items I choose
After the installation was complete, there a menu in the Zune software where I was still allowed to change the sync setting to "All", "Items I choose", or "Manual"
I have a third theory concerning your difficulty with transferring pictures [back] onto your phone.
I observed a behavior about the Zune software and the Kin that I found a little exasperating.
I wanted to transfer some video clips through the Zune software to the Kin. As you can see in the photo provided by fisharefriends in the post dated "01-13-2011 11:39 PM" in this thread (link), in the lower-left corner of the screen [while using the Zune software] there is an icon of the phone. During this time, the screen of the Kin says that it is connected to the Zune and that to disconnect it from the Zune that you should swipe your finger.
After I had transferred a few videos, I wanted to evaluate right away their playback on the Kin and then resume transferring videos through the Zune to the Kin.
After I swiped the Kin's screen, I could use the phone in a normal manner. Since the Zune software was still running and since the Kin was still connected via USB cable, I was ready to transfer some more videos. But the icon of the phone was no longer in the lower-left corner of the screen of the Zune software -- therefore, the connection between the Zune and the Kin appeared to be severed. After attempting this and that, finally the only way I could think of to restore the connection was to unplug the USB cable and re-plug it. Voila! The connection was re-established.
But this was a pain-in-the-neck way to do things. So here's what I found out I could do if I wanted to temporarily sever the connection so that I could temporarily use the Kin in a normal manner ...
- don't swipe the Kin screen to sever the connection; instead, close the Zune application but leave the USB cable plugged in
- now you'll be able to use the Kin in a normal manner [such as to evaluate the files that you hope were successfully transferred]
- when you're ready to re-establish the connection between the Zune and the Kin, re-launch the Zune software. It'll detect that there's a Kin [still] plugged in via USB cable, and the icon of the Kin will be in the lower-left corner of the screen of the Zune software.
So that's a long way of saying that during your attempt to transfer photos, even though the Zune software is presently running on your computer and even though the Kin is plugged in that maybe what the problem is is that the connection has been severed and you will need to unplug the usb cable for a few seconds and then plug it back in to re-establish the connection.