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problem sending and recieving pics??
phones12
Member

when i try to send a pic, red words come up saying " can't send the message without a connection. Try again once you're connected." What do i do?????????????

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Re: problem sending and recieving pics??
KellyW_VZW
Sr. Member

Hello,

 

What are the steps you are taking to send the picture and are your attempting to send a picture that you took using your LG Dare?

 

We look forward to seeing your response.

 

 

KellyW@VZWSupport

 

 

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Re: problem sending and recieving pics??
Daveman80
Novice

Im not sure what your issue may be, if its on the kin phone, are you sending it email or MMS?

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Re: problem sending and receiving pics??
Daniel_V
Member

Having same issue, and yes, I'm using the KinTWOm. It happens no matter which way I'm trying to send a pic message. I can go to the photos, select the photo I want to send and try sending a pic message; I can go to start a text message, then select "add photo" or I can try emailing a picture. I've tried every way possible and still get the red message the OP mentioned. 

 

This is a new issue for me, as I used to be able to send photos any which way I wanted to. I'm also now experiencing a serious lag when I touch the clock in the bottom right hand corner to bring up my current wireless connection strength. I touch the part that has my wireless signal to bring up the wireless interface and blank horizontal grey bars fill the screen and after a few seconds the "loading..." dark rectangle shows up over the top of them. 

 

Going to do some more research to see if any other users are experiencing these issues. I've loved this phone since the day it arrived in my hands, but these glitches have me worried.

 

Any help would be appreciated in the meantime.

 

Cheers,

Daniel V

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Re: problem sending and receiving pics??
rich215
Novice

I had the problem with the same red colored message.  

 

The problem for me was because I had used the hidden menu to block data after the first time I sent some ring tones to the phone.   Until I went into the hidden menu to allow data, it would not work.

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Re: problem sending and receiving pics??
RoyB_VZW
Sr. Member

If your text messages are working and your picture messages are not, you may have some type of data block on your account. Are there any other services with which you are having difficulties? Please PM me with your wireless number and a separate contact number where I can contact you for troubleshooting. 

 

Thanks, 

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Re: problem sending and recieving pics??
intelligent
Member

mine only does that if i am making a phone call... i have to hang up to send pics

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Re: problem sending and recieving pics??
AntonioC_VZW
Verizon Employee

intelligent wrote:

mine only does that if i am making a phone call... i have to hang up to send pics



Hi intelligent,

 

According to my resources the Kin phones are not capable of making a phone call and send a picture message at the same time. This is normal.

 

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