We just got a LG Revolution for my girlfriend. she's coming from AT&T on a iPhone 3GS. The phone will not update to gingerbread (Android 2.3.) everything I have read FROM Verizon is that gingerbread was released for the Revolution in October 2011. I have also used in my own hands Verizon's LG Revolution that was updated with gingerbread OTA. She's having a host of problems, most of the same problems I had on my phone while running froyo. I spoke to technical support at VZW and they claim that there is no such update for that device, even know I provided information published from VZW themselves saying that there is. What is the deal ? I've been a customer of VZW 7 years and have had nothing but great things to say about the service and support but the second I get someone to switch carriers and operating systems, VZW fails me... help me out here guys, shes paying more money to be on verizon and she's not getting what she's paying for.
Hello fatgrumpypizza,
I can certainly understand your frustration with the outdated software being present on the device. Gingerbread really does bring a lot of great features to the Revolution. Can you please advise me which software version is currently on the device? Menu>Settings>About Phone>SW Version and Build Number. When manually searching for the software update what message are you given? I would like to work with you further to find a resolution. Please feel free to send a direct message with your information. Keep in mind, I will have to work directly with the account holder if we have to go over any account specifics. I look forward to hearing from you.
YaleK_VZW
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I purchased my wife an lg revolution on Feb 7,2012 it will not update to android 2.3. I have an lg revolution that was able to update in November. I talked to a rep at a verizon store he told me that i would have to contact LG, Lg said that they do not do the updates Verizon does all of the updates. i have kernel version 2.6.32.9-perf build number VS910VZ6 and Software version VS910ZV6 android version 2.2.2. Also i have done a soft reset and a hard reset. i have went ot about phone>software update>and check new it says no new software update available which i know is wrong.Thanks
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