Can anyone tell me why the text message stock app does not notify me?

brandus
Newbie

I rather liked the UI of the stock text messaging app, but it does not give me notifications.  For example, I have it set to notify and to show a pop-up but it does not make the notification ringtone, nor does it pop-up.  It sometimes, but not faithfully, shows a text icon in the status bar and sometimes will show a number 1 on the icon itself.  More often than not, I have to open the app to discover any new text messages.  Has anyone else had this problem?  Do you have any suggestions? 

Thanks!

LG G2 December 2013

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vzw_customer_support
Customer Service Rep

Thanks for the heads up, brandus. Although I haven't experienced this before, I would like for you to go to Settings>Application manager>All>Messaging and force stop/clear data on just the Messaging Application. After that is done power cycle the device and then test the notifications again.
Also, are you connected to WiFi when this happens?

TamaraH_VZW
Follow us on Twitter @VZWSupport

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