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Cause Code 97
mizcin
Newbie

Can't send out text messages and I keep getting this cause code HELP

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Re: Cause Code 97
Ann154
Super User
Super User

I would suggest calling customer service from another phone at 1-800-922-0204 and have them reset the text message feature from their side. You might also have to get a new 4G LTE SIM card for the phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Cause Code 97
mizcin
Newbie

Thank you this is the 9th phone I have had since I got it and it's always something with Verizon

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