Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
About 2 or 3 days ago, I started getting an error when Backup Assistant tries to sync. It gives no specifics, just says "Communication Error". If I look at the last backup status, it gives the last date and time that I or the phone tried to do so and it says that it failed. I have been reading that the only way to get around this is a factory reset. I am hoping for some other alternatives, as I don't want to have to re-download & install all my apps & etc again... (In the cloud app, it gives the last backup date of 12/18.)
This is very discouraging for a new Verizon customer...
Solved! Go to Correct Answer
Ensuring your contacts are backed up is very important MattyWat! Let's get to the bottom of your application concerns.F First I would recommend resetting your network by removing/reinserting the SIM card. To learn how to remove/reinsert SIM card click, http://vz.to/1bofzUi then test device. Should you still need assistance please feel free to reach out to us.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
Ensuring your contacts are backed up is very important MattyWat! Let's get to the bottom of your application concerns.F First I would recommend resetting your network by removing/reinserting the SIM card. To learn how to remove/reinsert SIM card click, http://vz.to/1bofzUi then test device. Should you still need assistance please feel free to reach out to us.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
This worked. Thanks!
On Tue, Dec 24, 2013 at 8:18 AM, Verizon Wireless Customer Support <
I'm glad we were able to get this resolved and working again for you! We are always here if you need us http://bit.ly/yN1P80 .
RuthW_VZW
Follow us on twitter @VZWSupport