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Custom notification tones
JGKC9AYC
Member

I have no problem with custom ringtones, however, some of the custom tones I made for notifications are not working...they all have the same tone as "Life's Good". 

Am I doing something wrong or will it (or VZW) not let me use custom notification tones?
Thanks.

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Re: Custom notification tones
Ann154
Expert
Expert

Are the custom notifications tones saved in the phone's internal memory space under the notifications folder?  If not, that is likely your problem.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Custom notification tones
JGKC9AYC
Member

Yes, they are.

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Re: Custom notification tones
vzw_customer_support
Customer Support

JGKC9AYC,

Let's get these tones up and running again! Were these tones purchased through Verizon Wireless or downloaded through a third party application?


EfrainM_VZW
Follow us on Twitter @VZWSupport

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Re: Custom notification tones
JGKC9AYC
Member

I got it figured out.

These particular tones need to be in .OGG format instead of .MP3 or .M4R.

Thanks anyway.

On Tue, Feb 18, 2014 at 11:44 AM, Verizon Wireless Customer Support <

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Re: Custom notification tones
vzw_customer_support
Customer Support

I'm very relieved to see that you've gotten it sorted out, JGKC9AYC. Thanks for letting us know that. We'll be here if you need help again. Take care!


DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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