Did a Factory Reset on a LG G2 still have terrible battery life.

[stephiane]

I have done a factory reset. I do not use Wifi, bluetooth, and I have removed apps. The only advice I received from Verizon was to not make phone calls, don't use wifi ( which in turns means I use more data) and to remove apps,( which confuses me because why else would I have a smartphone) > Has anyone found any solutions to the battery drain. Let's not start with the lag in sending text messages.

[vzw_customer_support]

Stephiane,

Getting the most of your battery is definitely important! So I understand your concern.

When did this issue start? Have you update to the most recent software http://www.verizonwireless.com/support/knowledge-base-87155/?

Run the phone in safe mode http://www.verizonwireless.com/support/knowledge-base-87334/ and see if you notice an improvement. If you power cycle the phone does it help the battery life?

JohnB_VZW
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