Re: G2 Touchscreen Issue - Erratic Behavior - No Response in a Week?
billyjk
Enthusiast - Level 3

linksmask1 has it right.  Just getting busy with the G2 is likely to surface the issue.  It'll surface on VZW, Sprint and ATT variants.

Best thing to do is to just visit the page referenced above:

http://forum.xda-developers.com/showthread.php?t=2521663

Everything you want to know is there, including tons of info on "usage patterns".

Thanks for taking action on this issue.  The G2 is an excellent phone, held back by maddening/frustrating software defect.

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Re: G2 Touchscreen Issue - Erratic Behavior - No Response in a Week?
vzw_customer_support
Customer Service Rep

Hey there linksmask1,

I have the LG G2 as well and I absolutely love it. I am not experiencing this issue so I want to make sure we eliminate this bug for you.

How long has this been going on for? Does it continue to happen for you even after a soft reset,http://vz.to/19JQwLy? I would recommend placing the device in safe mode,http://vz.to/1fdSo3l and testing the screen out again.

Keep us updated with results.

NicholasB_VZW
Follow us on Twitter @VZWSupport

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Re: G2 Touchscreen Issue - Erratic Behavior - No Response in a Week?
billyjk
Enthusiast - Level 3

Here's hoping that VZW addressed this issue in the update being pushed now.

As of today, there are over 30,000 visits to just 2 threads on this subject on XDA and Android Central.  It's a widespread issue and it would be AWESOME if VZW fixed it.

Here's hoping!!

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Re: G2 Touchscreen Issue - Erratic Behavior - No Response in a Week?
billyjk
Enthusiast - Level 3

Nothing but good stuff to report on this issue since the recent G2 VZW software update!

I continue to lead the discussion on this defect over at XDA and I contribute to the discussion on Android Central.  It's been 5 days since the update dropped and there is no sign of this issue from any VZW G2 owner.  Even though this defect can take hours, days, weeks to surface, I think we are well on our way to report that this issue may have been resolved by VZW/LG.

If so, I'll be the first to send a hearty THANKS to VZW and LG!

I'll report back.

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Re: G2 Touchscreen Issue - Erratic Behavior - No Response in a Week?
billyjk
Enthusiast - Level 3

We've declared success on this issue since the latest VZW update.

THANK YOU VZW!

See the XDA thread here....

http://forum.xda-developers.com/showthread.php?t=2521663

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