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G2 isn't sending or receiving multimedia messages
ChandraN
Member

G2 isn't sending or receiving multimedia messages. It worked fine the first 2 days but just quit on me. I went through my settings and everything looks ok. Has anyone else had this type of problem or any advice on how I can fix it?

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1 Solution

Correct Answers
Re: G2 isn't sending or receiving multimedia messages
tikibar1
Sr. Leader
Sr. Leader

Multimedia texts won't send/receive over wi-fi, they require a mobile data connection.  But they count against your text plan, not your data plan.

View solution in original post

Re: G2 isn't sending or receiving multimedia messages
Ann154
Expert
Expert

Have you tried the suggestions in the discussions listed on the right side of your post under the "More Like This" heading?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: G2 isn't sending or receiving multimedia messages
ChandraN
Member

Turns out you have to have both wifi and mobile data turned on simultaneously. For now it is functioning properly.

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Re: G2 isn't sending or receiving multimedia messages
tikibar1
Sr. Leader
Sr. Leader

Multimedia texts won't send/receive over wi-fi, they require a mobile data connection.  But they count against your text plan, not your data plan.

Re: G2 isn't sending or receiving multimedia messages
ChandraN
Member

OK. Thanks for explaining that for me Smiley Happy

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