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How do I get my text messages back after a factory reset on LG G2?
skinz78
Newbie
‎09-28-2015 01:33 PM

Last night I had to do a factory reset on my LG G2 and before doing so I uploaded everything to the cloud. Now I can get my messages back? Is it possible to do?

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Re: How do I get my text messages back after a factory reset on LG G2?
Snn5
Legend
‎09-28-2015 01:36 PM

If you used Verizon Cloud, just log back into your Verizon account in Accounts in Settings.  Then open the Cloud app and start syncing.

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Re: How do I get my text messages back after a factory reset on LG G2?
skinz78
Newbie
‎09-28-2015 01:43 PM

I see the sync now option but it's unclickable?

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Re: How do I get my text messages back after a factory reset on LG G2?
Snn5
Legend
‎09-28-2015 01:52 PM

Are you logged into the Verizon account and the app?  Are both set up on your phone?

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Re: How do I get my text messages back after a factory reset on LG G2?
skinz78
Newbie
‎09-28-2015 01:58 PM

Yes and yes haha

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Re: How do I get my text messages back after a factory reset on LG G2?
skinz78
Newbie
‎09-28-2015 01:59 PM

I was able to import all my contacts, video's, and pictures but not the text messages this morning.

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Re: How do I get my text messages back after a factory reset on LG G2?
Snn5
Legend
‎09-28-2015 02:08 PM

If you have your contacts still in Cloud online, go there, export a csv file and import it into Google Contacts in Gmail.  Forget about the Verizon Cloud and use Google Drive and Gmail.  You'll never have that issue again.  You can use SMS Backup and Restore app in the Google Play Store to back up messages to your phone, SD Card, or Drive.

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