Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
I cannot send text messages to those on AT&T
abrankel
Member

I have had my LG G2 for about 24 hours and this problem has only started within the past 60 minutes. Anyone have any ideas for fixes? I can't get in contact with Verizon support.

0 Likes
Re: I cannot send text messages to those on AT&T
vzw_customer_support
Customer Support

abrankel look no further, help has arrived! We'll get those messages flowing! Please share the details and we'll get right to work! What zip code are you located in? What happens when you try to send? Do you receive any error messages? Are you able to receive texts from them?

AshleyS_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: I cannot send text messages to those on AT&T
gregoryhack
Member

I have the same issue. AT&T members can't receive messages from me.  This started for me back around June 9 while I was actually a Sprint user.  Switched to Verizon on June 19, hoping to solve the issue.  However weeks later, AT&T users still can't receive messages from me.

They can receive MMS, just not SMS.  I receive message from them.  It is affecting both Android and iPhone users.  I have always had an Android device.

PLEASE HELP!

0 Likes
Re: I cannot send text messages to those on AT&T
vzw_customer_support
Customer Support

Oh my! I want to ensure we're able to get this issue resolved for you. I know how important it is to be able to send messages to friends and family. Did you port your number over from Sprint or are you using a new number? What device are you currently using?

YosefT_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: I cannot send text messages to those on AT&T
gregoryhack
Member

Duplicate message - Re: Why can't I SMS AT&T

Message was edited by: Admin Moderator