LG G2 5.0 Update Issues?
Snn5
Legend

Let me be one of the first to start a thread regarding the 5.0 update for the LG G2 as of 3/30/2015.  Any issues or pros/cons?

217 Replies
Snn5
Legend

Remember to uncheck any boxes in backup and restore.  Wipe the phone and THEN check for and take the update.  Only thing you need to do is make sure Data is off and WiFi is on.  Then, start fresh.  You can install the update OVER the current setup, but at your own risk.  I know, "why should I have to be inconvenienced?"  This is best and safest.

Snn5
Legend

5.0.2 is the version.

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RichSPK
Enthusiast - Level 1

Wi-fi was on when I took the update (VS98039A).  Things seemed to go smoothly; two restarts, and an update to Google Play Services.  Now, though, it won't let me turn on wi-fi.  The wi-fi icon lights up for a few seconds, then goes grey again.

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Snn5
Legend

Oh boy.  Did you clean install or overwrite the KK version?

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jamesdixn1
Enthusiast - Level 3

How do I stop my lgg2 from updating to 5 ?

my tablet updated last month and Android 5 point O or 5. Anything is absolutely horrible. I've got to keep my phone from being destroyed by this update like my tablet was

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brandonc234
Enthusiast - Level 1

I tried to update to 5.0 on my verizon G2 and it failed... Then I tried it again and now my phone is stuck at the lg logo screen?

jamesdixn1
Enthusiast - Level 3

Dont update at all costs

cithindril
Enthusiast - Level 1

My LG G2 just completed the Lollipop update.  The update itself seemed to go smoothly.  The phone is a bit sluggish but I've read that it can take 2-3 days for the system to optimize everything.  My biggest concern is that I had hundreds of photos in my camera gallery and many more in my Facebook folder before the update.  I now have 50 left in the camera gallery and 1 in Facebook.  Has anyone else had similar problems?  Any idea how / if I can recover them?

Snn5
Legend

I'll refer to my first response in this thread about backing up, wiping, then downloading and installing.  IDK how recoverable they will be.  This wasn't an incremental update, this was major.  A lot of things got changed behind the scenes with this one.

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jamesdixn1
Enthusiast - Level 3

this update was a true disaster in every way. Verizon should do their job and protect their customers from this update.

they don't deserve to have customers if they put this on people.they don't deserve to have customers if they put this on people.

yes one of the many terrible things that 5 does is wipe out your picture gallery on purpose.

Google wants you to be dependent on them to view your photos. They know that they are harming their customers and they don't care. They have distinct for their customers.

Verizon  must have hey contract with google to screw android  customers or they would not or they would have atleast modify the update and not forced peopleor they would have at least modify the update and not forced it onto peopled phones.

my phone is private property. I bought it outright for cash. Now verizon is vandalizing my private property.

flanzel
Enthusiast - Level 1

I'm having problems after the update, but all my photos are still there!  picture gallery seems untouched.

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DBEELR
Enthusiast - Level 3

The update won't touch your personal files, only the system unless you need to do a factory reset because of problems

Jeramill
Newbie

Yes, my phone updated smoothly, and although very different in appearance which I really didn't like, at first it seemed ok, then my phone wouldn't hold a charge for even half a day, and my phone is lightly used, so without even making one phone call after say 8 hours of being off the charger it would be dying.

I had to do a warranty return and now daily have to tell it not to update. I hope you have better luck with yours.

I love my G2 but the update made it unusable.

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Snn5
Legend

Once you get the notification that the update is available or has already downloaded, BUT has yet to install:

1.  Stay plugged into charger for the entire process

2.  Charge to 100% and back up music, photos, files etc...contacts should be saved to Google Account and use Google Drive or Google Photos to back up with as well and apps are saved in a list in your My Apps screen in the Play Store app and online using the desktop page.

3.  DISABLE Google backup and restore of apps and app data in your Backup and Reset tab in your phone's main settings screen.

4.  Factory Reset the phone

5.  Download and/or Install update from notification bar (may have to manually check for update in About Phone/System Update to kick start it) at next boot/power on after skipping set up if possible

6.  Phone will reboot after installation.  Factory reset one more time as soon as possible before setting up the phone (you may have to press the back button a few times to escape the set up screen, or you may be able to skip it.  Just go back to the Backup and Reset tab and FDR again.

7.  Unplug from charger at 100% recharged

8.  Set up your phone however you like to include apps from your My Apps screen in either the Play Store App or from the PC webpage version

9.  Leave phone on until it powers off

10.  Leave off and recharge to 100%

This is my usual process and I have had no issues.

The reasons for disabling app data is due to the fact that DAVLIK is now ART and the Android Optimization process might not go as planned if you just slap the new OS over the old OS.  Also, when you go back to the Play Store to download apps, they will be the correct version this time for this OS. 

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stef7
Master - Level 2

The problems people have experienced with the S5, and now they are rolling out another update for some S5 owners, and some still have problems. Oh my.

Horrible.

I think I'll just defer / decline Lollipop on my G2 until someone tells me what is ACTUALLY better and necessary with Lollipop AND people aren't getting bitten by it.

And if I take it, I'll probably backup my important stuff, perform a FDR, then take the OTA.

What a waste of time and energy.

GalaxyClass
Master - Level 1

I would say to wait a bit as from what I was told , their is still some minor issues now being worked on. Google already has a couple of fixes to go now. It's a much smaller problem now then S5, but still there.  They can't get this plane to fly...normal.


(stef7)  I think I'll just defer / decline Lollipop on my G2 until someone tells me what is ACTUALLY better and necessary with Lollipop AND people aren't getting bitten by it.

And if I take it, I'll probably backup my important stuff, perform a FDR, then take the OTA.

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stef7
Master - Level 2

Thanks, I plan on waiting. Possibly, I'll just get a new device in November. The LG G2 works very well on KK, minus a few things I think are wierd, but stable and a battery sipper.

If Google is still fixing somethings in Lollipop (I take it S5 and the other platforms) then it isn't ready for prime time, and it shouldn't be pushed on any platform no matter the amount of begging and pleading from the user community. People simply don't know what they are complaining for when they wonder what's taking so long, and they threaten to go to another carrier over such silly stuff.


What still kills me, I cannot determine the upside to this Major upgrade. It has not been explained anywhere in sufficient detail to even make a strong argument for taking it and dealing with the usability problems it introduces, even if it's made stable.

I hope I'm not bothered with requests asking if the update should be taken or deferred. Really!

GalaxyClass
Master - Level 1

Excellent reply and I fully agree!

Snn5
Legend

Spot on:

And if I take it, I'll probably backup my important stuff, perform a FDR, then take the OTA.

jmcdoo
Enthusiast - Level 1

A couple of things I've noticed about the update:

The good:

My G2 is much smoother in its general use. Almost no stuttering at all.

The bad:

Battery. I'm a Waze user and on 4.4.2 I was able to plug the phone into my 2.1mAh charger in my car and it would recharge while I had Waze open and active for my ~45 minute commute. On this, my first commute since the update, the phone was at 100% battery when I left. By the time I got to work, it was down to 88%...even though it was plugged into a 2.1mAh charger the whole time. This is going to be problematic if a fast charger can't keep up with the phone while it's on. Makes navigation useless.