LG G2 died at 90 days!!!

suhui2
Newbie

While using the G2---screen just faded to black.   Charge was at 80% or so.   I "knocked" the screen and nothing.  I then held the power button and the home screen reappeared.  However--couldnt swipe, or pull down, or select app---no response.   Then screen went black again.  Plugged in charger and nothing----no indicator, etc.    No response to holding power and vol down or all 3 buttons.   Charger is good --tried it on different phone.    Thing just acts like battery completely disappeared!   Now I have a useless block after only about 90 days of lite use!!!   Anyone have any suggestions----I bought this directly from Verizon online.   Can I take it in to a store??    Will Verizon help in any way--or tell me its between me and the LG boys???---just after 90 days!!!!    No----I didnt buy Verizon "insurance"...     Thanks for any help or suggestions----BOB

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jroeder
Specialist - Level 2

I would just take it straight to LG, Verizon tech support are pretty useless with anything besides Apple products.

Verizon would probably look at it for 30 seconds and try to sell you a new phone on the Edge program....unless you already are on Edge

Good Luck Smiley Happy

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Tidbits
Legend

As long there is no water damage Verizon will send you a replacement under warranty.

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suhui2
Newbie

Thanx for responses.   Update:   I contacted Verizon tech support on this.  Very gracious and professional encounter.   A replacement phone is on the way!    Thanx Verizon.

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