I've been reading numerous other cases about this and I'm just shocked that LG hasn't fixed this yet.
I've had my LG Revolution for almost 2 months now, and I have turned it off a total of 5 times, every time it gets turned off, I am forced to do a hard reset (hold the power and down volume key while phone is turned of) in order to start it up again. I've brought it into Verizon 3 times, the third time I got a replacement phone, and sure enough the first time I turned it off, it starts the booting process, goes through the LG screen, then the Verizon screen, and then it sits on the 4G screen for a while, then it just goes black. The soft keys light up, but you can't do a thing.
I was hoping the recent update would fix this, but it did not, I got the update on 08/05/11, and last night 08/10/11, I had to restart my phone and of course, it went tot he black screen.
LG needs to step in and fix this, with rumors of the LG Revolution 2 already, if LG leaves all of us LG Revolution 1 owners in the dust, I'll be livid. This is already enough of a deterrent to ever buy an LG product again, but their dumb phones are so bulletproof, why is this Smartphone so flawed. I can only pray that the bump to android 2.3, which should have been done months ago, fixes this. I didn't even notice this problem until after my return policy was up, so I am stuck with a phone I paid $200 for and I can't turn it off, unless I want to completely wipe it clean.
Seriously, I know I'm not the only one, there is even a YouTube video of it, Verizon, LG, please help.
Has anyone figured this out? My wife's phone is doing this too. She had to do a factory reset to get the phone to boot and spent an hour trying to set up the phone how she likes it again.
I called Verizon Tech support and they said they'd never heard of this issue. Sure.... I believe that. NOT! Step up Verizon! or LG. They gave us LG's phone number to see if they would send us a new unit. GRRR.
I have reset mine 3 times now and call VZW to let them know about problem just to document my problem so that down the road when I'm finally **bleep** off they can send me new (refurbished) piece of junk. They always say they never heard of this problem..Dah
hizong wrote:Has anyone figured this out? My wife's phone is doing this too. She had to do a factory reset to get the phone to boot and spent an hour trying to set up the phone how she likes it again.
I called Verizon Tech support and they said they'd never heard of this issue. Sure.... I believe that. NOT! Step up Verizon! or LG. They gave us LG's phone number to see if they would send us a new unit. GRRR.
I ahve also posted this issue in the LG forum, and supposedly it's getting worked on. I can only hope this is the reason for 2.3 taking so long.
please also chime in on the LG thread, so LG knows this is a much bigger problem than just a few people.
In some actual good news regarding this terrible problem, my wife said her phone is actually performing better after the hard reset from a battery perspective. The phone battery is lasting a lot longer. It may be because she's only installed half of her original apps, but we can't say for sure.
I was reading androidforums.com and someone who posted there who worked for Verizon said they do hard resets now before initial programming because it works a lot faster and seems to work better overall. I wonder if there is something wrong with the settings on the phone shipped out of the box.
Start a new topic or ask questions in the open forum.
