Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Lollipop problems... Can't update apps or download in play store, anyone have a solution?
mrslynch
Member

Since I've updated I have a constant notification that an application requires an update... but when I go to the play store I can't update anything.  I can't download new apps either.  Any solutions?  Anyone else having this problem?

0 Likes
1 Solution

Correct Answers
Re: Lollipop problems... Can't update apps or download in play store, anyone have a solution?
Snn5
Sr. Leader

Clear data and uninstall any updates to the Google Play Store and Google Play Services.  Then reboot and try the Store again.  If this doesnt work, factory reset the phone if you have not done so before or after the update.

View solution in original post

Re: Lollipop problems... Can't update apps or download in play store, anyone have a solution?
Snn5
Sr. Leader

Clear data and uninstall any updates to the Google Play Store and Google Play Services.  Then reboot and try the Store again.  If this doesnt work, factory reset the phone if you have not done so before or after the update.

View solution in original post