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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

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Messaging
Jaciautumn
Newbie

I have deleted every message out of my phone and it still says I have 1 new message. I have force stopped it and clear the cache. What can I do now?

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Re: Messaging
Snn5
Legend

What about deleting the information instead of clearing the cache in App Manager?  Maybe try the same steps but do so in Safe Mode.

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Re: Messaging
vzw_customer_support
Customer Support

That sounds very frustrating. We may have a solution for this issue. First, can you please tell us what kind of device you have?


DeannaLaVZWZW

Follow us on TWITTERVZWSupportrt


If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!


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