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Messaging
Jaciautumn
Member

I have deleted every message out of my phone and it still says I have 1 new message. I have force stopped it and clear the cache. What can I do now?

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Re: Messaging
Snn5
Sr. Leader

What about deleting the information instead of clearing the cache in App Manager?  Maybe try the same steps but do so in Safe Mode.

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Re: Messaging
vzw_customer_support
Customer Support

That sounds very frustrating. We may have a solution for this issue. First, can you please tell us what kind of device you have?


DeannaLaVZWZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!


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