Multiple Issues
cindaschmit
Newbie

Ugh..where do I start?  My phone has a black screen, but it is on because it runs my battery down.  The only way to turn it off is to take the battery out, then insert it and turn the phone back on.  I can tell it is not powering up right because the "tune" that it plays when it starts up doesn't make the whole sounds.  And it often reboots on its own at that point...starting the whole process of the black screen over.  When it does power up, it takes at least 30 seconds to dial out (primary function of a phone and that doesn't work), I do not receive all my texts (sometimes it tells me they are downloading but they never do), it will randomly reboot as well.  Very frustrated.  I still have 9 months on my contract and no phone at the moment. 

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Correct answers
Re: Multiple Issues
Ragdoll_Knight
Contributor - Level 1

Any physical or water damage? If not, call CS and see if your still under your warranty and they can replace it at no cost.

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Re: Multiple Issues
Ragdoll_Knight
Contributor - Level 1

Any physical or water damage? If not, call CS and see if your still under your warranty and they can replace it at no cost.

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