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My LG G2 is not rotating photos correctly
cougarwalker79

When I take photos in the Portrait orientation, they show up correctly when I vew them in the Gallery.  But when I try to upload the photos or download them into my computer, they are turned sideways in landscape orientation instead.  I can't find any setting in the camera to auto-correct this, and am not sure how to make the camera work properly.

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Re: My LG G2 is not rotating photos correctly
vzw_customer_support
Customer Support

I use my G2 as my camera for just about everything, cougarwalker79. It sounds like your phone's camera is already working properly since you can see it in the correct orientation when you're checking your gallery. My photos will generally do the same when moving to my Windows computer. Most computers will not auto-adjust the orientation and will leave the photos in the best resolution format, which is usually displayed as the horizontal/landscape version. There may be 3rd party programs that allow you to upload and have your computer recognize the same auto-adjusting feature as your phone, but there isn't a particular one we support that I can recommend.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: My LG G2 is not rotating photos correctly
vzw_customer_support
Customer Support

I use my G2 as my camera for just about everything, cougarwalker79. It sounds like your phone's camera is already working properly since you can see it in the correct orientation when you're checking your gallery. My photos will generally do the same when moving to my Windows computer. Most computers will not auto-adjust the orientation and will leave the photos in the best resolution format, which is usually displayed as the horizontal/landscape version. There may be 3rd party programs that allow you to upload and have your computer recognize the same auto-adjusting feature as your phone, but there isn't a particular one we support that I can recommend.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

View solution in original post

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