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My LG G2 won't open MMS
klcarson
Newbie

My relatively new LG G2 (approximately a month old now) will not open picture messages...I get the text message but when I click on the pic it comes back and says it could not be downloaded.  I am using a non-stock messaging app (Go SMS Pro)....however, I have uninstalled this and used the stock app AND also tried Hangouts and the Verizon Messaging app ... nothing changes at all and I have the same problem.

When I first go the phone (which is a replacement as my original quit working about 3 weeks after receiving) I could open pics.  I do not know what changed.  I have played with settings and nothing seems to make any difference.  I have no problem when sending pictures, however, ONLY with receiving.

Thank you in advance ... I hope someone knows what to try that I haven't already!

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Correct answers
Re: My LG G2 won't open MMS
Jimmyz74
Enthusiast

I had the same problem and I changed my text default to "hangouts". It's been working perfect ever since.

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Re: My LG G2 won't open MMS
Jimmyz74
Enthusiast

I had the same problem and I changed my text default to "hangouts". It's been working perfect ever since.

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Re: My LG G2 won't open MMS
klcarson
Newbie

Thanks! Maybe I will try that again and give it a while to see how it goes!

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