Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
My headphone jack seems unreliable
nes49
Member

Have been using headphones with my LG G2 reliably until problems started appearing sometime last month.

I've replaced the headphones with ones that are designed for wear during sports -- so the jack connection has some extra "give" in it -- but that didn't seem to help.

When listening to apps, the headphone jack indicator seems to go off and back on at random times -- which, depending on the app, either pauses the audio stream (so I have to pull the phone out of my pocket and restart it) or causes it to pause briefly and restart.

I've seen discussions elsewhere that talk about a hardware problem with the headphone jack, but before calling for support, I thought I'd check here to see if anyone has guidance.

Tags (2)
0 Likes
Re: My headphone jack seems unreliable
vzw_customer_support
Customer Support

I'm so sorry you're having this issue with your headsets nes49! I'd like to look further into this. Please accept my Follow and reply to my Direct Message.

Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: My headphone jack seems unreliable
nes49
Member

I responded in another thread. Did you get that message?

0 Likes