An Accepted Solution is available for this post. Jump to solution.

Not recieving texts from Iphone users

Devilishmary27
Enthusiast - Level 2
‎03-04-2015 07:57 AM

Just signed up with Verizon and got my new LG G2 but I'm unable to receive or send messages to IPhone users. I've already tried downloading the Verizon messages app and done a factory reset on my phone. Not sure what else to try here. I've never owned an IPhone so the deregister of Imessage does no good. Any Ideas??

0 Likes
Reply
1 Solution
An Accepted Solution is available for this post. Jump to solution.
Devilishmary27
Enthusiast - Level 2
In response to rcschnoor
‎03-05-2015 05:49 PM

Ok, So not sure what happened, but the next day I was able to send and receive to Iphones. It was weird and I'm not sure if it just took longer to port those contacts or what??? but so far so good and no trouble... I don't get it but thank you guys for your help and responses!!

View solution in original post

Reply
5 Replies
An Accepted Solution is available for this post. Jump to solution.
Snn5
Legend
‎03-04-2015 08:00 AM

I'm not sure the issue here as I have a G2 and have never had a problem with texting to iPhones.  No issues with other Android users?  Not a SIM issue?

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Devilishmary27
Enthusiast - Level 2
‎03-04-2015 08:08 AM

So far, I've no issues with androids. I'm able to make calls and do everything else on my phone, just texting is not 100%

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
rcschnoor
Legend
In response to Devilishmary27
‎03-04-2015 08:18 AM

Is this your first cell phone ever? If not, were you able to receive texts from iPhone users on your previous cell phone(s)?

Have you inquired with your contacts what color of bubble is around the text messages they are sending you? If it is blue, they are attempting to send it as an iMessage and think your phone is an iPhone. If it is green, they are attempting to send it as a text.

As Snn5 has stated, there is a setting in iMessages which much be turned on to send messages as SMS/MMS if iMessage is unavailable. It is possible that this is not set such that a SMS/MMS can be sent.

Do you not receive texts from ANY iPhones or do messages from some iPhones get thru?

Reply
An Accepted Solution is available for this post. Jump to solution.
Devilishmary27
Enthusiast - Level 2
In response to rcschnoor
‎03-05-2015 05:49 PM

Ok, So not sure what happened, but the next day I was able to send and receive to Iphones. It was weird and I'm not sure if it just took longer to port those contacts or what??? but so far so good and no trouble... I don't get it but thank you guys for your help and responses!!

Reply
An Accepted Solution is available for this post. Jump to solution.
Snn5
Legend
‎03-04-2015 08:08 AM

Everything I have read states that iMessage is to blame, even though you did not have an iPhone, those users who were sending texts to your number may have a setting set up wrong.  I read this The problem is that the OS7 comes with "send SMS message when imessage is not available" disabled. Tell your friends to fix this on their phone and it will fix everything.   From    iPhone text messages not going to my Android | Apple Support Communities

0 Likes
Reply