Phantom Touches and other screen control issues

[mh119ghr]

My phone has phantom touches (intermittently screen is taken over, phone seems possessed), google play button only works in landscape, not portrait and Knock On stopped working.  I tried safe mode and all issues still existed.

[vzw_customer_support]

I'm sorry your phone is not working properly mh119ghr. Have you had a software update lately? Have you had any issues with any of your applications? Any damage to  your device?

KinquanaH_VZW
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[mago08]

I'm having the same issues