Phantom Touches and other screen control issues

mh119ghr
Newbie

My phone has phantom touches (intermittently screen is taken over, phone seems possessed), google play button only works in landscape, not portrait and Knock On stopped working.  I tried safe mode and all issues still existed.

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vzw_customer_support
Customer Service Rep

I'm sorry your phone is not working properly mh119ghr. Have you had a software update lately? Have you had any issues with any of your applications? Any damage to  your device?

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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mago08
Enthusiast - Level 1

I'm having the same issues

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