Phone gets really hot, I close apps consistently but still heats up
Dunzo
Newbie

My LG G2 gets super hot nearly every day.  I notice it most when it has been in my pocket.  I close apps all the time so i know there isn't something on that shouldn't be.  Troubleshooting doesn't work since My Verizon Mobile app doesn't have the "Device Health Check" described in troubleshooting pages.  Have done power down and restart but it only solves the issue on occasion.  What is wrong and how do I fix it?

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Re: Phone gets really hot, I close apps consistently but still heats up
vzw_customer_support
Customer Service Rep

Dunzo, let's cool things off. When did you first notice this issue? Were there any recent changes to your phone, like a software update or new apps? Is there any physical or liquid damage to the phone?
RosanneM_VZW
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