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Phone taking pictures upside down!?
bw5
Member

My phone is taking pictures upside down, and it will just be at random. Sometimes it won't and other times it will. The menu settings will also be upside down, please help!!!

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Re: Phone taking pictures upside down!?
Not applicable

Hi bw5:

Intermittent issues can be frustrating and difficult to troubleshoot, but let's give it a shot! Do you have any applications that you downloaded to your device that have control over the camera? If so, please remove those apps and retest.  If the issue persists or you don't have any camera apps, it may be best to clear the cache on the camera. Go to Settings> Applications> Manage Applications> All> Camera> Clear Cache/Data/Force Stop. Reboot your device by removing the battery for 20-30 seconds and retest. 

If the issues still persist, you can do one of 2 things. 1) Download a camera application from the Market and see if the performance improves. 2) A hard reset.

Give those steps a shot, and let us know what worked/didn't work for you.

Good luck,

MikeS_VZW

Follow us on Twitter @VZWSupport

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Re: Phone taking pictures upside down!?
Not applicable

Hi bw5:

Intermittent issues can be frustrating and difficult to troubleshoot, but let's give it a shot! Do you have any applications that you downloaded to your device that have control over the camera? If so, please remove those apps and retest.  If the issue persists or you don't have any camera apps, it may be best to clear the cache on the camera. Go to Settings> Applications> Manage Applications> All> Camera> Clear Cache/Data/Force Stop. Reboot your device by removing the battery for 20-30 seconds and retest. 

If the issues still persist, you can do one of 2 things. 1) Download a camera application from the Market and see if the performance improves. 2) A hard reset.

Give those steps a shot, and let us know what worked/didn't work for you.

Good luck,

MikeS_VZW

Follow us on Twitter @VZWSupport

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