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Revolution-Exchange contacts will not sync
jhydervb
Member

I have an issue where my exchange contacts will not update on my new Revolution.  The Activesync is working fine with my mail and my calendar over my exchange account, but the phone will not load my contacts from exchange.  I have called online tech support and am working with my work IT group... but so far nothing has worked... any ideas from the group?

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Re: Revolution-Exchange contacts will not sync
jhydervb
Member

as a follow up - PROBLEM SOLVED... 

I had to make a backup copy of my contacts... delete them all from my primary exchange contact list... and then I created a test contact which started the sync process to my phone.

 

I could then add my 600+ contacts back in smaller groups to get them to sync to my phone.

 

Thanks to my IT department for the suggestion !!!

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Re: Revolution-Exchange contacts will not sync
jhydervb
Member

as a follow up - PROBLEM SOLVED... 

I had to make a backup copy of my contacts... delete them all from my primary exchange contact list... and then I created a test contact which started the sync process to my phone.

 

I could then add my 600+ contacts back in smaller groups to get them to sync to my phone.

 

Thanks to my IT department for the suggestion !!!

0 Likes