Revolution not receiving calls or text, no 3G
lauraplane
Enthusiast - Level 2

Is anyone else having problems with their phone not working at all? This is my daughters phone, she has it powered on when we call her it goes straight to voice mail. She is not receiving text and has no 3G. It has been woring fine until yesterday.

 

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lauraplane
Enthusiast - Level 2

She also can't make calls. It is as if the phone suddenly has no service at all. Bill is paid so it isn't that our service was shut off.

We have 3 lines and mine and my husbands phones work fine. I have the Env touch and he has the LG Revere.

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vanessas_vzw
Verizon Employee

Good morning lauraplane.

 

Is your daughter still having the issue with no service on her device?  Have you tried powering off the device?  If this is still a problem, please send me a Private Message and I will be happy to personally assist you. 

 

Thank you,

 

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