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Swipe function to answer calls does not reliably work
Suisun-Sue
Member

When my phone rings to signal an incoming call, I push the answer button which in turn takes me to a screen where I have to swipe to answer the call.  However, the swipe function does not work, and even after repeated desperate swipes, I often lose calls!  How to fix this bad problem?  The user manual refers to being able to swipe with one finger . . . no way with my phone!  Another aside, I do not have any lock on my phone screen.   

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Re: Swipe function to answer calls does not reliably work
vzw_customer_support
Customer Support

Suisun-Sue, we don't want you to miss a call on that device! Which make/model phone do you have? Have you powered your device off/on since having this issue? Did you recently receive a software update? Tell us more so that we can further assist you here.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: Swipe function to answer calls does not reliably work
stef7
Sr. Member

Try a download like touchtest. Maybe you have touch screen issues.

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