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The earphone has cracking noise while talking
tsan1984
Member

I get cracking noise on the earphone every time I speak. There are lot of complaints online that state its mainly with all the new phones as well. I have a new phone and it has the same issue.

Thanks.

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Re: The earphone has cracking noise while talking
vzw_customer_support
Customer Support

Thanks for sharing this concern, tsan1984. Our goal is to provide you with the best possible service and support for your device. Let's see why you're hearing this crackle. you mentioned that you have a new phone. Do you use a headset with your device? If so, does this happen on all calls whether using the headset or not?

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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