Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have had my phone for about a year and really like it but here lately it has gotten worse as far as locking up some but my main problem is if i wanna use the internet for anything i have to shut my phone down and restart. When I unlock my phone it shows no 1x,3G,4G nothing just a signal and it wont show me this until I rest my phone. What can I do
I recently had a similar problem especially after upgrading from 2.2.2 to 2.3.4. It turns out an app named Juice Defender was responsible. It would shut down data connections to save power, but they would never come back up. I dropped Juice Defender and installed Android Booster. Now I have 3G and 4G data connections without having to ever restart.
I think at 2.2.2 it may have been causing a problem occasionally. I would have to restart about once a week when I failed to get a data connection. After the upgrade I could NOT get a connection. Might not be your problem, but it is something to check.
Good luck,
Bill
Hello kim8nc,
I know what an inconvenience it is experiencing difficulties with your device. I do need additional information so I can better assist. Are you having issue with the touch screen? Is it freezing? Is this happening after performing certain actions on your device? For the data connectivity issue you're experiencing I recommend you clear data from the browser following these steps: settings>application>manage applications> all tab> browser> clear data. Let us know if you continue to experience difficulty.
DaisyP_VZW
Follow us on Twitter @VZWSupport