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Wifi Not Toggling On
nkvan13
Member

I am unable to switch my WiFi on. I click on the on button when under settings, but it switches directly back to off. Anyone else experiencing this issue?

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Re: Wifi Not Toggling On
vzw_customer_support
Customer Support

Hello nkvan13!

Let's get this issue corrected! Has this always been the case with the G2? Instead of going through settings, have you tried pulling down the screen fro the top left, and turning Wifi on that way, so it's lit up and green?
Are you using your home Wifi router, or another Wifi source? I'd like you to ask you to remove the SIM card, wait 60 seconds, then reinsert. I'd also like to ask you to power the device off/on as well.

Please advise the results, thanks!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

Re: Wifi Not Toggling On
Eshafer
Member

I Just had this issue and taking out the SIM card worked for me!  Thanks!!!

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