When I first got the LG Revolution, it was fine. Now it is no longer a "smartphone". There are multiple issues. I have had to do a factory reset multiple times. I have to shut down and remove the battery every other day. This is my third LG phone and I will never have another one after this, as it seems everyone is having the same issues. Texting is close to impossible. "Force close" seems to be a daily function. The screen freezes and I can't do anything until I remove the battery. I don't want another one. I am considering purchasing another phone not having an "upgrade discount" because of the issues. This is the only phone I have as I no longer have a landline. I think LG and/or Verizon should allow us all to upgrade automatically.