this update has destroyed my phone. it overheats, drains my battery. I cant send texts unless I restart it and it only works for a minute or two and doesn't light up when I receive a call. I don't know what to do to fix it or uninstall the update. help please
@czapalsk
Help is here! Software updates are intended to provide users a much better wireless experience, not worse. I would love to assist you with your device issues.
Can you test the device for a few hours with it powered up in Safe Mode http://vz.to/1fedByr? I want to see if the problems persist while in Safe Mode. Let me know how this works out for you. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
Start a new topic or ask questions in the open forum.
