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kitkat update
juanu
Member

Any idea on why i have not recived the kitkat update for my lg g2?

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Re: kitkat update
vzw_customer_support
Customer Support

Let's figure out what's going on with the update on your G2 juanu! First, please check to see if there's a software update available by going to Settings>About Phone>Software Update.

If no new update is available, please check the current software version. You can go to Settings>About Phone>Software Information.

Lastly, you can plug y our device into a computer using the factory USB cable and attempt to perform the update using the Software Update Assistant (SUA) tool.
Please reply back here with the results.

Thank you,
VanessaS_VZW

Follow us on Twitter @VZWSupport

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Re: kitkat update
Boricuaff
Member

You don't want the update!  It drains the battery!  Huge bug

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