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my email will not sync

This is obviously not a new problem because I read many discussions on the topic. I have more than one email account, one from work - an Outlook account- and my personal one, a sbc global account. They do not sync my email in real time. My work account syncs maybe 1X per day. It is truly annoying especially when I am out of the office and need that account. I have tried all of the helpful hints- tried to sync every 5 minutes, told it to sync 300 messages, made it my primary account- and nothing works. Verizon- you need to find a solution and from the posts, there are many with the same problem. What gives? Admit there is a problem and put it in the next update.