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my phone gets turned on and off
fridabrakeman
Member

I don't know if it is my device or software.

1. there is a power button on the back of the phone.  when I press the button, sometimes the screen gets turned on and off right away.  it happened 4 consecutive times yesterday.  I talked to Verizon before about this, but the agent said I had a problem with my software. 

2. Since yesterday, my screen gets turned on sometimes.  I turn off my phone, later when I look at my phone, the screen is on.  It happened several times today. I can't take it anymore.

I love this phone.  but I don't know what to do.  I bought this phone 9/14.  do you think I could get it fixed?

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